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Customer Service

How Can We Help You?

All purchases made on the Site are subject to availability. We reserve the right to refuse any order for any reason.

Prices and payment terms for products on the Site are as specified on the Site. We reserve the right to change prices at any time without notice.

We accept payment by credit card, PayPal, and other methods as specified on the Site.

Payment provider : Payplug (more info to come)

We will ship purchased products to the address specified by you at the time of purchase. Shipping fees and delivery times will vary depending on the location and method of shipment. 

We do not ship to Belarus, North Korea, Russia and to the United Kingdom.

France and Monaco

Free shipping from 100 EUR – delivery pick up access point Ups or at Home 
Below 100 EUR order, only 5 euros will be charged to you.

Italie, Spain, Portugal, Ireland, Belgium, Netherlands, Germany, Luxembourg, Austria

Free shipping from 200 EUR – delivery to your home,
Below 200 EUR order, only 5 euros will be charged to you.

Albania, Bulgari, Andorra, Cyprus, Croatia, Denmark, Estonia, Finland, Greece, Hungary, Island, Latvia, Malta, Macedonia, Norway, Poland, Czech Republic, Romania, Slovenia, Slovenia, Sweden, Switzerland.

Free shipping from 275 EUR – delivery at home
Below 275 EUR order, only 10 euros will be charged to you.

Rest of the world: 50 EUR, flat rate.

We offer a 14-day return policy for products that are defective or not as described on the Site. To request a return, please contact us through the contact information provided on the Site. 

IMPORTANT! We don’t accept items for return that have been opened and are not in their sealed original packaging. 

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