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Legal & Privacy

Terms and Conditions

Please read the following terms of use (“the Terms”) carefully before using this Website.

The Factory Concept Store, , (the “Website”) is a site operated by FASTER BOX SASU. (“We”, “Us”, “Our”, or “Henley”). FASTER BOX SASU is a company registered and incorporated under the laws of France, registered under company number 903895779 and located at:
16 AV BOYER, MENTON 06500, France
To contact Us, please call our service line at +33 785797452

Terms of Use

Welcome to The Factory Concept Store, a website dedicated to providing high-quality art toys, artworks, books, design items and spirits. By accessing or using the website (the “Site”), you agree to be bound by these terms of use (the “Terms”). If you do not agree to these Terms, you should not use the Site.

Use of the Site

The Site and its content are intended for personal, noncommercial use only. You may not use the Site or its content for any commercial purpose without the express written consent of The Factory Concept Store.

The Site and its content are protected by copyright, trademark, and other intellectual property laws. You may not use the Site or its content in any way that infringes on the rights of The Factory or any third party.

You may not use the Site in any way that is unlawful or that could damage, disable, overburden, or impair the Site or its servers. You may not attempt to gain unauthorized access to the Site or its servers.


In order to make purchases on the Site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.


All purchases made on the Site are subject to availability. We reserve the right to refuse any order for any reason.

Prices and payment terms for products on the Site are as specified on the Site. We reserve the right to change prices at any time without notice.

We accept payment by credit card, and other methods as specified on the Site.

Our payment service provider is Payplug.

Shipping and Returns

We will ship purchased products to the address specified by you at the time of purchase. Shipping fees and delivery times will vary depending on the location and method of shipment.

The orders are final. We offer a 14-day return policy only for products that are defective or not as described on the Site. To request a return, please contact us through the contact information provided on the Site. 

IMPORTANT! We don’t accept items for return that have been opened and are not in their sealed original packaging. 

We do not ship to Belarus, North Korea, Russia and to the United Kingdom. 

Shipping costs:

France and Monaco

Free shipping from 100 EUR – delivery pick up access point Ups or at Home 
Below 100 EUR order, only 5 euros will be charged to you. 

Italie, Spain, Portugal, Ireland, Belgium, Netherlands, Germany, Luxembourg, Austria

Free shipping from 200 EUR – delivery to your home,
Below 200 EUR order, only 5 euros will be charged to you.

Albania, Bulgari, Andorra, Cyprus, Croatia, Denmark, Estonia, Finland, Greece, Hungary, Island, Latvia, Malta, Macedonia, Norway, Poland, Czech Republic, Romania, Slovenia, Slovenia, Sweden, Switzerland.

Free shipping from 275 EUR – delivery at home
Below 275 EUR order, only 10 euros will be charged to you.

Rest of the world: 50 EUR, flat rate.


The Site and its content are provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, as to the operation of the Site or the information, content, materials, or products included on the Site.

We will not be liable for any damages of any kind arising from the use of the Site, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

Governing Law

These Terms and your use of the Site will be governed by and construed in accordance with the laws of France, without giving effect to any principles of conflicts of law.

Changes to These Terms

We reserve the right to change these Terms at any time. We encourage you to review the Terms periodically for any changes.

Contact Us

If you have any questions about these Terms or the Site, please contact us by email at or by mail at 16 AV BOYER, MENTON 06500, France

Legal & Privacy

Privacy Policy

Last Updated On 25-May-2023
Effective Date 25-May-2023

This Privacy Policy describes the policies of FASTER BOX SASU, 16 AV BOYER, MENTON 06500, France, email:, phone: +33 785797452 on the collection, use and disclosure of your information that we collect when you use our website ( ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Information we collect

We will collect and process the following personal information about you:

  1. Name
  2. Email
  3. Mobile
  4. Address
  5. Payment Info
How we use your information

We will use the information that we collect about you for the following purposes:

  1. Marketing/ Promotional
  2. Processing payment
  3. Manage customer order

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

How we share your information

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

  1. Analytics

We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

Retention of your information

We will retain your personal information with us for 90 days to 2 years after user accounts remain idle or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your rights

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at We will respond to your request in accordance with applicable law.

You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies etc.

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.


The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Grievance / Data protection officer

If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at FASTER BOX, 16 AV BOYER, Menton, 06500, France, email: We will address your concerns in accordance with applicable law.

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Legal & Privacy

Cookie Policy

Effective Date: 25-May-2023
Last Updated: 25-May-2023

What are cookies?

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

Manage cookie preferences

You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.




Internet Explorer:

If you are using any other web browser, please visit your browser’s official support documents.

Cookie Policy Generated By CookieYes – Cookie Policy Generator.

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